Our address is: Esplanade, Sandown, Isle of Wight, PO36 8AH.

Get directions.

Check in cannot be guaranteed until 4 PM on the day of your arrival however, it’s usually much earlier than this.

You must depart your accommodation by 10:30 AM and return the key to reception. Don’t worry, you can still use the facilities.

We are lucky enough to have two car parks – one on-site with 30 spaces, the other is located off-site and just a two minute walk away.

Both car parks are free of charge for guests on a first come first served basis.

We have a 7kW EV charger on our on-site car park.

Please bring your own type 2 EV charging cable.

To manage your charging session(s) download ‘Project EV Pro’ from the App Store or Google Play – charger ID: 12863

Blue badge holders can park on Sandown seafront free of charge, or in the disabled bays located behind us on the High Street. Our car parks do not have designated disabled spaces.

Yes, we have free unlimited Wi-Fi available in all areas and rooms.

We have a FTTP (fibre to the premises) connection which means a superfast ‘ping’ or low latency. Each device is allocated 15mbps download and 3mbps upload speed; perfect for browsing, streaming and light gaming.

Double beds = 4ft 6in.

Single beds in Twin Rooms = 3ft

Single beds in Family Rooms = 3ft or 2ft 6in.

Yes, each room has tea and coffee making facilities, which includes a kettle.

No, we do not provide fridges in the bedrooms however, our self catering apartments have a full kitchen.

Yes, each room has a hairdryer.

Yes, iron and ironing boards are provided on request by reception.

We do not charge for infants (under 2 years).

We can provide a cot for a small additional charge – please give us notice. Alternatively, you are more than welcome to bring your own.

We welcome well-behaved and trained dogs. Check our full T&Cs or get in touch prior to booking.

Select the ‘Dog’ add-on when booking online. We reserve the right to refuse your booking if the terms and conditions are not met.

Please get in touch using the contact form or on 01983 406655.

See facilities.

It’s open 8 AM to 8 PM.

There is no need to book in advance to use the swimming pool.

We provide towels for use in the swimming pool area. We do not provide towels for use on the beach, so please ensure you pack your own.

The swimming pool is heated to an approximate temperature of 28°C however, the pool room is climatised so you may not feel that much of a temperature difference whilst swimming.

No, we do not have a sauna.

See Dining.

See Dining.

No, the Isle of Wight has the same three pin socket outlets as the rest of the UK.

If you took advantage of our discounted car ferry travel offer, get in touch with us. Red Funnel cannot amend sailing times for you so please don’t contact them yourself.

If you made your own travel arrangements, please contact the company you booked with.

If you booked on our website or over the phone, you would’ve received this automatically.

If you booked via a third party booking site or agent please contact us.

Sandown is a bustling tourist town, and there’s even more things to get up to and explore on the Isle of Wight… Use the island’s official tourism website to find out more – www.visitisleofwight.co.uk.

For all other questions and queries please use the contact form.